We are pleased to announce our guest information & purchasing guide for [BTS POP-UP: MAP OF THE SOUL Showcase in SINGAPORE] planned for opening on November 14 2020.

[ Online Store Operation ]

  • Start Date: November 14, 2020 SST
  • End Date: February 14, 2021 SST
  • Operating hours: 10:00 a.m. SST to 10:00 p.m. SST
  • Location: Plaza Singapura, #01-08/09

[ Online Pre-Reservation ]

  • To ensure a pleasant and safe experience for all our guests, entrance admission will only be available via online pre-reservation.
  • Online pre-reservation schedule will open every Friday for each weekly session.
  • The website for pre-reservation will open on November 6. More details will be shared through additional notices via Twitter, Facebook, and Instagram.

Schedule for each session:

[ Admission ]

  • Ticket holders are advised to arrive 10-15 minutes before the selected time slot and join the entry queue–verification via registered mobile number OTP.
  • Upon verification, ticket holders will be issued a wristband and be directed to the respective queue lanes for safe entry check-in and temperature taking.
  • No food and drinks are allowed in BTS POP-UP Showcase.
  • No re-entry is allowed.

[ COVID-19 Preventive Guidelines ]

In consideration of the current COVID-19 situation, we will be taking the following measures:

  • Limiting the number of guests in the BTS POP-UP Showcase to ensure safe distancing between patrons and staff.
  • Masks must be worn at all times.
  • Hand sanitizers will be available at the entrance, exit and all zones.
  • One meter safe distancing in the entry queue at all times.
  • One meter safe distancing in the cashier queue at all times.

[ Purchase Notice ]

  • All items can be purchased on “BTS POP-UP Online Store (morningKall),” except products that are exclusive to BTS POP-UP Showcase.
  • Purchases are limited to three (3) of the same item per person; purchase limitations may vary by Item. For products with different sizes, up to three (3) of each size can be purchased.
  • Your order may be cancelled if you purchase more than the limit.
  • Each session may carry different products and may sell out early due to limited quantity.
  • BTS POP-UP Showcase items can only be purchased once after entrance.
  • Payment can be made via cash, credit card and NETS.
  • Please note that exchange or refund will not be provided for change of mind, designs or sizes of products.
  • In the case of any defective items, exchange or refund will only be provided on the same day of purchase.

[ Exchange / Refund Policy ]

  • Exchange or refund can only be made on the day of purchase at the BTS POP-UP Showcase. Please bring along the receipt and credit card used for payment.
  • If the products you wish to exchange are out of stock, a refund will be issued to you instead.
  • Products for exchange must be in its original packaging with the label tag on.
  • Exchange and refund may be rejected for the following cases: 
    • Change of mind.
    • Damaged packaging or labels (cut, lost, damaged labels or missing packaging) caused by the customer.
    • Products that have an odor, perfume residue or signs of being used, worn or washed.
  • For more information on exchanges and refunds, please talk to a staff member before entering the store.

[ Notice for Guests ]

  • Only guests who have made an online pre-reservation will be able to enter BTS POP-UP Showcase, for a maximum stay of one (1) hour.
  • Please wear a mask at all times and maintain a safe distance of one meter in BTS POP-UP Showcase to prevent the spread of COVID-19.
  • Anyone who does not wear a mask and does not comply with the preventive guidelines at the point of entry and inside BTS POP-UP Showcase may be asked to leave.
  • Please be responsible for your own personal belongings. BTS POP-UP Showcase Management will not be responsible for any loss, damages or theft.
  • No food and drinks or pets are allowed in BTS POP-UP Showcase.
  • For the safety of our guests and staff, CCTVs are in operation.
  • Photography or videography for commercial or promotional purposes without prior agreement may be restricted. 
  • BTS POP-UP Showcase management reserves the right to refuse admission and/or ask any guest to leave the premises for conduct deemed disorderly or inappropriate.
  • We may take pictures and videos inside BTS POP-UP Showcase, and these images or videos may be uploaded through Big Hit Entertainment’s social channels, social media platforms, etc. We ask for your kind understanding.

Online pre-reservation for BTS POP-UP Showcase.

Pre-Reserve Now

New Arrival #1

New Arrival #2

Grand Launch

New Arrival #4

Information on the products for the fourth session of BTS POP-UP Showcase in SINGAPORE.

  • Release Date: December 5 – 11, 2020
  • Location: Plaza Singapura, # 01-08/09

New Arrival #5 

BTS POP-UP: MAP OF THE SOUL Showcase in SINGAPORE will be held at Plaza Singapura, # 01-08/09.

Online reservations will no longer be available from February 15 onwards.

Extended operation dates: February 15 – April 25, 2021

TinyTAN products are now available at BTS POP-UP: Space of BTS, Singapore.



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