Weverse Shop USA Is Moving To A Larger Logistics Facility: Shipping & Exchange/Return Stoppage Notice

March 2 KST

Dear customers,

We would like to notify you that Weverse Shop USA will be moving to a larger logistics facility to serve you better.

As the shipping, exchanges, and returns will be stopped during the move, please check the information below.

With our new facility and better logistics service, we promise you to deliver happiness right to your door.

※ You can still place your orders on Weverse Shop USA during the move.

<Shipping & Exchange/Return Stoppage Period>

  • Exchange/Return Stoppage Period:
    • March 9, 2021 – April 8, 2021 (PST)

※ You can still request exchanges/returns during the period above, and we will notify you whether your request is accepted or not. If accepted, the exchanges/returns will begin processing from April 9 (PST). 

  • Shipping Stoppage Period:
    • March 15, 2021 – April 1, 2021 (PST)

※ ‘NEXT DAY SHIPPING’ orders placed during the period above will be shipped from April 2 (PST) and can be canceled before the shipping date.

※ All pre-orders will be shipped out on the dates notified; however, in case of any changes, we will notify you via announcements.

Please note that the periods above may change due to the situations with COVID-19 and our moving process to the new logistics facility.

In such cases, we will notify you of the details immediately, and we will do our very best to complete all the processes as soon as possible.

We kindly ask for your kind understanding.

All Things for Fans, Weverse Shop USA.

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